Our service standards

Whether you’re occupying a serviced office , booking our meeting and training rooms or dealing with us as a virtual office customer , we aim to make you feel looked after.

The people at our serviced office centres are all carefully selected to make sure you’re supported by the most experienced, helpful people, Basically you’ll deal with staff who are interested in you.

But the service in our business centres isn’t just about our staff. It’s about fair, transparent pricing, a flexible approach and the great facilities that really set our serviced office centres apart.

It’s also about giving you and your business what you want – whether it’s to move into a serviced office within 2 days or to set up your own dedicated number with call answering next day.

Because of our services (including virtual office) are based at “bricks and mortar” serviced office centres, you’ll enjoy fantastic support whatever solution you need.

For example, as a virtual office client you can book our meeting and training rooms at any centre at a special discount or you could take on a serviced office temporarily for as little as three months.

Our serviced office occupiers meanwhile enjoy the same discount on meeting and training rooms, as well as an “all in” per person package that includes free beverages and a generous copying quota.

And that’s what’s really at the heart of our customer service: developing and delivering exactly the quality, value for money solutions businesses want.